Benefit Information

Benefit Representative Contact

The city's dedicated benefits representatives at Gallagher Benefit Services, Inc. are:

  • Gallagher Benefits Services Client Services Support Line: 
    Phone: 833-775-2159

Gallagher Benefits Services Support Team is committed to answering all questions about your benefits, providing assistance in processing or understanding claims, helping you find a provider, interpreting your benefits, making enrollment changes when you have a qualifying event and assisting with all other employee benefit issues.

Benefit Information

2024 Benefit Plan - Required Special Notices

Wellmark Summary of Benefits and Coverage - Medical Plan (2024)


Delta Dental of Iowa: 800-544-0718

Employee Assistance Program (EAP) Employee & Family Resources: 515-244-6090 

EFR provides free, confidential, and professional help when needed. Resources include in person sessions, financial tools and resources, elder care assistance, wellness consultations, management consultations, and crisis response services. These are at no cost to you as an employee of the city. For more information call, 800-327-4692.

Flex Spending

WageWorks: 877-924-3967

HRA (VEBA 115)TASC: 866-678-8322

Life Insurance

Sun Life: 800-247-6875


Wellmark, Inc.: 800-622-0005

Wellmark Summary Plan Descriptions



If currently enrolled into the PrudentRx Copay program


Avesis: 800-828-9341

VOYA - Vision Financial Group

457 Deferred Compensation - Rick Schneider, 515-698-6088,

Voluntary Accident and Critical Illness Insurance

Sun Life: 800-247-6875

LegalShield and IDShield

Member Services: 1-888-807-0407