Schedule & Payments

This service is provided by the department on Tuesday and Thursday from 9 a.m. to 4 p.m. There is a $15 fee for each card. We accept cash, credit or debit card only for payment. No personal checks are accepted.

The following guidelines for fingerprinting should be followed: 

  • Must provide universally accepted photo ID (i.e.: state Driver’s License, State I.D., Military service I.D.)
  • Persons under age 18 shall be accompanied by an adult parent or guardian
  • Please do not fill in the fingerprint cards prior to your arrival. Fingerprints will be printed on the Federal Applicant fingerprint card FD-258.
  • All civilian fingerprinting will be performed digitally on a Motorola Livescan Printrak. Ink is no longer routinely used by the Urbandale PD.
  • If due to an inability to classify, there is no charge for a one-time reprinting.

For questions regarding this service contact the Urbandale Police Department at 515-331-6800.

  1. Police Department

    Physical Address
    3740 86th Street
    Urbandale, IA 50322

    NOTE: This email is not monitored 24/7.  To report an issue or speak with an officer, call 515-222-3321.

    For Emergencies Dial:

    24-hr Non-Emergency Dispatch:

    Administration and Records 
    Monday - Friday 8am - 5pm: