|
Animal Control
|
At Large
(Stray dogs/cats, lost pets, report neglected or
abused animals, wild animals) |
WestCom Dispatch
(515) 222-3321
Report Online
|
| Barking Dog |
WestCom Dispatch
(515) 222-3321
Report Online |
| Pet License |
City Clerk
(515) 278-3900
Pay Online |
| Building |
Permits on File
(Permits, plans, certificates of occupancy, zoning compliance certificates) |
Building Division
(515) 278-3935, Email
Request Online |
Building Permit Fees
(Residential and non-residential fee estimates) |
Building Division
(515) 278-3935, Email
Request Online |
License Requirements
(Type of building permit or contractor license required) |
Building Division
(515) 278-3935, Email
Request Online |
Permit/Inspection Status
(Building permit or inspection status) |
Building Division
(515) 278-3935, Email
Request Online |
| Rental Property Certificate |
Building Division
(515) 278-3935, Email
Request Online |
| Businesses |
Licenses and Permits
(Liquor, beer, tobacco, pawnbrokers,
second hand goods dealers) |
City Clerk
(515) 278-3900
Email
Pay Online
|
Business Directory
(Urbandale Chamber of Commerce) |
Urbandale Chamber
(515) 331-6855
Email |
| Child Safety |
| Child Seat Inspections |
Police Department
(515) 278-3920 |
A Child Is Missing Program
(Missing person alert system, sign up to help) |
A Child is Missing |
| Kid Fire Safety |
Fire Department
(515) 278-3970
|
| Code Enforcement |
Sign Violations
(Signs on public property or private property sign violations) |
Community Development
(515) 278-3935, Email
Report Online |
Zoning Violations
(Business in a residential area, multiple apartments in a single home, too many people living in a house, setback violations) |
Community Development
(515) 278-3935, Email
Report Online |
| Crime Prevention |
| Abandoned Vehicle |
Police Department
(515) 278-3920 or
(515) 222-3321
Report Online
|
| Bicycle Registration |
Police Department
(515) 278-3920
Register Online
|
| Crime Reports |
Police Department
(515) 278-3920
View Online
|
Drugs or Alcohol
(Ongoing alcohol parties, suspicious houses, underage drinking) |
Police Department
(515) 278-3920 or
(515) 222-3321
Report Online
|
| Prostitution |
Police Department
(515) 278-3920 or
(515) 222-3321
Report Online
|
| Vacation House Check |
Police Department
(515) 278-3920
Register Online
|
| Construction |
Private Construction
(Private property construction concerns, questions) |
Building Division
(515) 278-3935, Email
Request Online |
Public Construction Project
(Public construction project concern, questions) |
Engineering Division
9515) 278-3950, Email |
| Maps and Drawings |
Engineering Division
9515) 278-3950, Email |
| Drainage |
Storm Sewer
(Storm water or drainage concerns or problems) |
Engineering Division
9515) 278-3950, Email |
Storm Water
(Storm water run-off or pollution concerns or problems) |
Engineering Division
9515) 278-3950, Email |
| Fire Safety |
Commercial Buildings
(Inspections, pre-planning, fire code) |
Fire Marshal
(515) 278-3970, Email |
Residential Structures
(Home inspections, escape plans) |
Fire Marshal
(515) 278-3970, Email
|
Community Events
(Station tours, event appearances) |
Fire Department
(515) 278-3970,
Email |
Fire Hydrant
(Repair, maintenance) |
Water Utility
(515) 278-3940, Email |
| Human Resources |
City Employment
(Open positions, how to apply) |
Human Resources
(515) 278-3900, Email
Apply Online |
| Parks |
| Litter or Debris |
Parks & Recreation
(515) 278-3963, Email
|
Maps
(Trail maps, park maps, park amenities) |
Parks & Recreation
(515) 278-3963, Email |
Park Maintenance
(Playground equipment repair, unsafe areas) |
Parks & Recreation
(515) 278-3963, Email
|
| Vandalism or Graffiti |
Parks & Recreation
(515) 278-3963, Email
|
| Parking |
| Parking Ticket Fines |
City Clerk
(515) 278-3900
Pay Online
|
Public Street Violations
(Illegally parked vehicles on City streets, handicap parking violations) |
WestCom Dispatch
(515) 222-3321
Report Online
|
Private Property Violations
(RVs, boats, trailers on private property, inoperable & junk vehicles) |
Community Development
(515) 278-3935, Email
Report Online |
| Peddlers/Vendors |
General Information
(Ordinance, times of day, current list) |
City Clerk
(515) 278-3900, Email
View Online |
How to Apply
(Criminal background form, license application) |
City Clerk
(515) 278-3900, Email
View Online
Pay Online
|
| Property Maintenance |
Private Property Maintenance
(Garbage, piles of brush, weeds, drainage problems, in need of repair) |
Community Development
(515) 278-3935, Email
Report Online |
Rental Property
(No certificate, electrical, plumbing, heating, broken windows, water leaks, smoke detectors) |
Community Development
(515) 278-3935, Email
Report Online |
| Recycling |
Container Service
(Repair, replacement, additional container) |
Metro Waste Authority (MWA)
(515) 244-7336 |
| Missed Collection |
Metro Waste Authority (MWA)
(515) 244-7336 |
| Roadway Maintenance |
Closure Request
(Block Party Request) |
Police Department
(515) 278-3900, Email |
Dead Animals
(Dead animal on a sidewalk or street) |
Public Works
(515) 278-3950, Email |
Snow Removal
(Snow & ice on streets or roadways) |
Public Works
(515) 278-3950, Email |
Street Repair
(potholes, pavement repairs, curb problems, standing water) |
Public Works
(515) 278-3950, Email |
| Street Sweeping |
Public Works
(515) 278-3950, Email |
Tree Trimming
(Trimming of a tree or shrub interfering with a street or intersection) |
Public Works
(515) 278-3950, Email |
| Senior Center |
Urbandale Senior Center
(Programs, meals, general information) |
Senior Center
(515) 278-3907, Email
View Online |
| Sewer |
Sanitary Sewer Problems
(Backups, slow draining) |
Public Works
(515) 278-3950, Email |
| Sidewalks |
| Sidewalk Repairs |
Engineering Division
(515) 278-3950, Email |
Snow Removal
(Unclear sidewalk, trail) |
Public Works
(515) 278-3950, Email |
| Signs |
Sign Repair
(Damaged street sign, missing sign) |
Public Works
(515) 278-3950, Email |
Sign Request
(New street name, stop, yield, speed limit sign) |
Public Works
(515) 278-3950, Email |
| Streetlights |
Streetlight Repair
(Flickering, burned out, damaged) |
Engineering Division
(515) 278-3950, Email
|
| Swimming Pool |
Urbandale Swimming Pool
(General Information, hours, programs, public swim, swim team, wading pools) |
Swimming Pool
(515) 278-3963, Email
View Online |
| Trash Collection |
Bulk Item Collection
(Scheduling, fees, collection dates) |
Public Works
(515) 278-3950, Email |
Container Service
(New container, repairs, replacement, additional containers) |
Public Works
(515) 278-3950, Email |
| Missed Collection |
Public Works
(515) 278-3950, Email |
New Resident
(Move-in, container request) |
Public Works
(515) 278-3950, Email |
Special Collection
(Move-out, special collection) |
Public Works
(515) 278-3950, Email |
| Water |
Account Services
(Start, stop account, billing history, general information) |
Water Utility
(515) 278-3940, Email
View Online |
Meter Reading
(submit water meter reading) |
Water Utility
(515) 278-3940, Email
View Online |
| Yard Waste |
| Compost It! Stickers |
Public Works
(515) 278-3950, Pay Online |
Log & Limb Collection
(schedule a collection, fees, requirements) |
Public Works
(515) 278-3950, Email |
| Missed Collection |
Public Works
(515) 278-3950, Email |
Premium Yard Waste Service
(Annual Sticker & New Service) |
Public Works
(515) 278-3950, Pay Online |
