City of Urbandale Departments

Welcome to the City of Urbandale online.  Urbandale is a full service city that provides our residents and businesses with cost effective, high quality services.  Please use the left navigation system or the "Go To" to locate the Department and service you're interested in. 

General Inquiries:
Phone: (515) 278-3900, Fax: (515) 278-3905, Email

Mailing Address:
3600 86th Street
Urbandale, IA  50322-4057

Mayor and City Council:
Phone: (515) 278-3900, Fax: (515) 278-3905

Bob Andeweg, Mayor, (515) 283-3100 
John Forbes, Councilmember, (515) 278-3900
Michael Carver, Councilmember, (515) 276-4645
Tom Gayman, Councilmember, (515) 278-3900
Ron Pogge, Councilmember, (515) 278-3900
Mary Polson, Councilmember,  (515) 276-6443
 
City Administrative Staff:
Phone: (515) 278-3900, Fax: (515) 278-3905

A.J. Johnson, City Manager
Su Zanna K. Prophet, Assistant City Manager
John Konior, Assistant to the City Manager
Deb Mains, City Clerk
Nicci Lamb, Finance Director
Kim Keisler, Finance Assistant
Lisa Pilkington, Accounts Payable Clerk

Department Directors:
Community Development:  Paul Dekker, Director, 
Engineering & Public Works:  Dave McKay, Director, 
Fire & EMS:  Jerry Holt, Fire Chief, 
Library: Katherine Manion, Director, 
Parks and Recreation:  Jan Herke, Director,  
      Swimming Pool: (515) 278-3959
      Senior Center: (515) 278-3907
Police:  Ross McCarty, Police Chief, 
Technology:  John Andrasko, Director, 
Water Utility:  Rich Foust, General Manager,  
 
City Facilities:
City Hall, 3600 86^th Street, (515) 278-3900,
Monday-Friday, 8:00 a.m. to 5:00 p.m.
Community Development, 3600 86^th Street, (515) 278-3935,
Monday-Friday, 8:00 a.m. to 5:00 p.m.
Engineering, 3600 86^th Street, (515) 278-3950, Monday-Friday,
8:00 a.m. to 5:00 p.m.
Fire Station # 41, 7100 Douglas Avenue,
Open by appointment only
Fire Station # 42, 3927 121^st Street, (515) 278-3970,
Monday-Friday, 8:00 a.m. to 4:00 p.m.
Library, 3520 86^th Street, (515) 278-3945,
Monday-Thursday, 9:00 a.m. to 9:00 p.m., Friday-Saturday, 9:00 a.m. to 6:00 p.m., Sunday, 1:00 to 5:00 p.m.
Parks & Recreation, 3600 86^th Street, (515) 278-3963,
Monday-Friday, 8:00 a.m. to 5:00 p.m.
Police, 3740 86^th Street, (515) 278-3938,
Monday-Friday, 7:00 a.m. to 5:00 p.m.
Public Works, 9401 Hickman Road, (515) 278-3950,
Monday-Friday, 7:30 a.m. to 4:00 p.m.
Senior Center, 7305 Aurora Avenue, (515) 278-3907,
Monday-Thursday, 9:00 a.m. to 3:00 p.m.
Swimming Pool, 7201 Aurora Avenue, (515) 278-3959,
Monday-Friday, 12:00 p.m. to 5:00 p.m.
Water Utility, 3720 86^th Street, (515) 278-3940,
Monday-Friday, 8:00 a.m. to 4:30 p.m.