WestPet provides animal control services in the cities of Urbandale, Clive and West Des Moines. Animal Control Officers respond to calls for service that include dogs and cats at large, wildlife issues, excessively barking dogs, and health and welfare of domestic animal checks. WestPet Officers are typically on duty from 8:00 AM to 8:00 PM.
Urbandale requires any dog or cat over the age of 6 months to be licensed. Licenses renew each January 1st and can be renewed from January 1st to April 30th each year without a late fee. After May 1st a $25 late fee is applied to each license.
New pets can receive a license any time without a penalty, if applied for within 30 days of adoption.
NOTE: 2018 Renewals and New Licenses will be available soon. We apologize for the inconvenience. If you need immediate help with a license, please contact the Urbandale Police Department at 515-278-3938.
Strays - Animals At Large
It is unlawful for any owner to allow dogs, cats or any other animals to run at large in the City of Urbandale. To report an animal at large, please contact Westcom Dispatch at 515-222-3321 and they will dispatch a WestPet animal control officer.
If your pet was picked up by WestPet, please contact Fury Friends Refuge at 515-371-5586. WestPet partners with Fury Friends Refuge to house and care for animals picked up by its animal control officers.