Office of the Police Chief

WELCOME to the Urbandale Police Department
On behalf of the men and women of the Urbandale Police Department, welcome to our website. The website will provide you important information about your police department and our efforts towards the mission. “The Urbandale Police Department is dedicated to enhancing public safety and maintaining the quality of life for the community we serve.” 

We are dedicated to delivering the best of customer service and have incorporated that into our department’s motto: Service Built on Integrity.

We are proud of achieving accreditation through the Commission on Accreditation for Law Enforcement Agencies, also known as CALEA. Our accreditation assures our personnel and citizens that we strive for the highest of professional standards in how we deliver service to our community and stay accountable for our activities.

Our website explains how we stand ready to serve the community and how you as a community member can learn more about what we do.

Ross McCarty
Chief of Police  

Police Chief Biography
Education and Experience
Chief McCarty joined the Urbandale Police Department in 1984. He has served as a patrol officer, police instructor, tactical commander, detective, polygraphist and police sergeant.
  • Bachelors of Arts degree, Sociology, Central College
  • Certified Polygraphist and former Adjunct Instructor – N.T.C.
  • Distinguished Fellow, Academy of Certified Polygraphists
  • Published in the Journal of Polygraph Science
  • Published in PAR: Public Administrative Review
  • Mid-Iowa Narcotics Enforcement Task Force - Chairman
  • Treasurer – Polk County Law Enforcement Association
  • International Association of Chiefs of Police - Member
  • Dallas CO. Chiefs Association - Member and former Chairman
  • Suburban Emergency Response Team – Executive Chairman
Other Associations
Chief McCarty is a member of the Iowa Chiefs of Police Association, the Polk County Chiefs Association and is a member of the WESTCOM Executive Council.

Contact Us

  1. Chief Ross McCarty

    Chief Ross McCarty

    Police Chief

    Urbandale Police Department 

    3740 86th Street
    Urbandale, IA 50322

    Phone: 515-278-3938

    Hours (Except Holidays)
    Monday - Friday
    8 a.m. - 5 p.m.

    Staff Directory